Mindful of the recent flurry of marketing activity by Vauxhall and Toyota, as well as it’s sister company Kia, regarding warranties, Hyundai are hitting back with their own heavyweight campaign.
Entitled ‘You Have To Be Confident To Offer A Long Warranty. You Have To Be Hyundai To Make It Unlimited Mileage’ the message is loud and clear that whilst the others offer long warranties, they are all capped by mileage limitations.
Whilst on average most car owners keep a car for 3 years and cover approx 10,000 miles annually, most warranties, restricted by mileage give enough cover. However research by Hyundai has shown that it’s the unlimited mileage message in their warranty that its customers value the most.
The campaign starts today and will be covered by the mass media in both print and online.
Read the small print regarding the 5 year warranty, it does not cover normal wear and tear. You may cover very few miles but Hyundai always have the final say and if they say that the life of your failed component is less than five years you will be out of luck. You will not get a ruling on this until the work has been completed and you have paid the bill. Moreover if the fault, which appeared during the warranty period, is not successfully diagnosed or the work not completed for any reason before the five year deadline you will be out of luck.
This is a misleading scam which should be addressed by the Office of Fair Trading. Hyundai basically make up the rules as they go along.
5 year warranty sounds good but does it make sense to pay the extra?
I think this car is cool, Regardless weather the warranty covers wear and tear!!